AI knowledge base for small business

Stop being the answer
to every question.

Upload your SOPs and procedures. Share one link. Your team gets instant answers from your own playbook — without interrupting you.

14-day free trial — no charge until day 15. Cancel any time.

lore/lɔː/noun

1.

A body of traditions and knowledge on a subject, held by a particular group, typically passed from person to person by word of mouth.

2.

The operational knowledge of a business — procedures, policies, and unwritten rules — made searchable and always on.

“just ask Lore”

LoreYour business assistant
Ask a question…

Sound familiar?

You wrote the procedures.
Your team still calls you.

Same question. Different week. Every week.

Every time a new person asks how to process a refund, handle opening, or deal with a customer complaint — your best people stop what they’re doing to explain it. Again. For the fourth time this month.

Their last day is your worst day.

That person who knows the supplier’s mobile, the exception to the policy, the thing the manual never explains. They’re invaluable. They’re also a single point of failure — and most businesses don’t realise it until it’s too late.

You find out after. Every single time.

The refund that shouldn’t have been given. The customer who left over a miscommunication. The incident that could have been avoided. Knowledge gaps stay invisible — until they’re expensive.

My staff were messaging me after hours with the same questions every week. Within days of setting up Lore, the messages stopped.

— Emily

The difference

Here’s what actually changes.

Before

  • Your best staff explaining the same thing. Again.
  • New staff calling you at 6am because the answer isn't there.
  • You only find out about a gap when a customer complains.

After Lore

  • Staff ask the question. Lore answers in seconds.
  • New staff scan a QR code and start their shift properly.
  • Every unanswered question surfaces in your dashboard before it costs you.

How it works

Set up in an afternoon.

No developer required. No app for your staff to download. Just your knowledge, made instantly accessible.

01

Upload your knowledge

Add your procedures, policies, and FAQs — as PDFs, Word docs, or just type directly into the editor. Lore processes it immediately. No formatting required.

02

Share a link with your team

No app to download. No account to create. Staff scan a QR code — or open a link — and they’re already talking to Lore. Stick it on the noticeboard, text it to your team, or drop it in your intranet. Done.

03

Your team gets instant answers — you see every gap

Staff ask in plain language. Lore answers from your exact procedures with source citations. Every question your team asks that Lore can’t answer surfaces in your Gaps feed — so you can fill the holes before they cost you.

Works on any device — staff just open a link
Answers in plain English, cited to your exact procedures
Lore Gaps feed — see every question your team asked that couldn't be answered
Your data never trains AI or leaves your account

Your owner dashboard

Gaps feed3 new
this week

What happens if a customer asks for a refund on a sale item?

Fill gap →

Asked 4× · unanswered

What's the opening procedure if the keyholder is late?

Fill gap →

Asked 2× · unanswered

Who do I contact if the EFTPOS system goes down?

Fill gap →

Asked 3× · unanswered

Lore found 3 unanswered questions this week

View all →

Live this afternoon

No developer required. Upload your procedures and your team can be asking questions before end of day.

Zero training for staff

Staff scan a QR code and they’re already in. No app, no account, no login. If they can send a text message, they can use Lore.

Your playbook, not the internet

Lore only answers from what you’ve uploaded — never the internet, never another business’s data. If the answer isn’t in your knowledge base, Lore says so. Your data never trains AI models.

Pricing

Simple, transparent pricing.

One month of AskLore costs less than two hours of your manager’s time. If it stops three interruptions a day, it pays for itself before lunch.

Starter

One team, one location. Stop repeating yourself.

$39/mo

  • 100 staff questions / month
  • 10 knowledge documents
  • 3 video recordings
  • 1 admin account
Most popular

Growth

Your team is growing and so are the questions.

$99/mo

  • 400 staff questions / month
  • 50 knowledge documents
  • 15 video recordings
  • Up to 3 admin accounts

Business

Multiple sites, serious volume. You need systems.

$349/mo

  • 1,500 staff questions / month
  • Unlimited knowledge documents
  • Unlimited video recordings
  • Up to 10 admin accounts
  • OneDrive sync

All plans include a 14-day free trial. Prices in AUD, ex GST.

Any number of staff can chat with Lore via PIN — admin accounts are for managing your knowledge base.

Get started today

You’ve been the answer
long enough.

Upload your first document in 5 minutes. Your team gets a dedicated chat assistant — no app to download, no accounts to create, no training needed.

Start your free trial →

14-day free trial — no charge until day 15. Cancel any time.